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Career Opportunities

Deputy Director Operations

Date Posted: 6/30/2019
Salary: $119,000 +/- DOQ
Exemption: Exempt

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Download Deputy Director Operations Job Description

How To Apply

Interested candidates, meeting the minimum qualifications, are encouraged to apply by submitting a résumé, cover letter with salary history, and five references to our online application system by July 19, 2019 to:

Kathleen Rush, or Lee McCann GovHR USA
Telephone: (847) 380-3240

An Equal Opportunity Employer

Application Deadline

Online application by July 19, 2019:

Position Summary

DuPage Public Safety Communications (DU-COMM) is seeking a Deputy Director Operations. DU-COMM provides dispatch and radio services for twenty-two (22) police departments and twenty-two (22) fire departments primarily in DuPage County in the western suburbs of Chicago. These districts have a population in excess of 850,000. DU-COMM has a staff of 119 and employs 87 full time 9-1-1 Telecommunicators. The FYE2020 budget is $16.9 million.

The Deputy Director Operations is appointed by and works under the direction of the Executive Director and is responsible for the overall management of the Operations Department including oversight of all communications center functions. The Director of Operations is part of a strong management team including Executive Director, Deputy Director of Support Services, three (3) Communication Managers, a Training/QA Managerand a Finance/HR Manager.

Essential Job Functions

Candidates must have excellent leadership, management, and interpersonal communication skills, including the ability to interact positively with a wide variety of officials and staff in emergency service agencies.


Candidates should have a comprehensive knowledge of the principles, practices and regulations pertaining to 9-1-1 systems.

The candidate must demonstrate the requisite skills in the areas of personnel supervision; and experience in a management position in a unionized environment

A bachelor’s degree in public administration, law enforcement or related field or eight (8) years of equivalent experience. A master’s degree in public administration or related field is a plus.

Candidates must have a minimum of five (5) years’ experience, at least three (3) of which are in a management capacity in public safety communications or a related field.

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We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, gender, age, national origin or disability.

DU-COMM complies with all Federal and Illinois workplace notice requirements. As an applicant of DU-COMM, please read the attachments below for more information.
Equal Employment Opportunity---Workplace Safety & Health for Public Employers
Employee Polygraph Protection Act---Family and Medical Leave Act